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Patient-Specific Clinical Management

Specialty pharmacy has become highly specialized in its approach to providing personalized patient support services. Many groups now offer patient-specific clinical programs that center on disease-specific treatment and medication management. MedHOK’s Unified Payer Platform enables workflows that allow for prescription and care assessment programs to be performed and tracked in a structured environment. Program parameters trigger automatic assessments and create care programs specific to the patient.

MedHOK's Unified Payer Platform holistically approaches specialty pharmacy management by conducting all order management, benefit management, fulfillment, and care management in one system, thereby reducing costs and improving member satisfaction. MedHOK’s Specialty Pharmacy solution provides end-to-end oversight of the entire specialty drug order process and gives specialty pharmacies, plans, and providers the ability to operate patient-specific clinical programs that center on medication management to improve patient drug adherence and clinical outcomes.

MedHOK enables Specialty Pharmacies to process specialty orders by integrating with the PBM system for claims processing, and to comprehensively manage patient programs, including onboarding of the customer for a new specialty medication, fulfilling orders, and ongoing care management and assessment. From streamlined workflows to standard reporting, MedHOK enables Specialty Pharmacies to succeed in delivering quality Member care in a value-based healthcare environment.

Better Clinical Decision Making

Better Clinical Decision Making


With clear patient intervention history and consistent clinical documentation available in the MedHOK platform, specialty pharmacies can ensure the most informed clinical management decisions.

Flexibility to Allow for Program Development and Updates

Flexibility to Allow for Program Development and Updates


MedHOK's architecture allows for business-user configurability to create new and update existing programs on the fly. 

Real-time monitoring for drug interactions, adherence, and education

Real-time monitoring for drug interactions, adherence, and education


MedHOK provides Specialty Pharmacies with the ability to track and report Adverse Drug Events (ADE) and REMS, and generate standard and ad hoc reports.

MedHOK's Unified Payer Platform helps Specialty Pharmacies improve patient medication adherence and clinical outcomes, while maintaining compliance.

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