MedHOK offers a fully integrated Provider Portal module that works in conjunction with the modules used by the health plan. The Provider Portal easily allows providers to manage their patient population by being able to quickly view a complete picture of their patients' care, including care gaps that need to be addressed. They can also submit prior authorization requests, and attach required documentation. Once submitted, providers can see the status of prior authorizations and also submit an appeal including attaching supporting documentation for denied services. Perhaps most importantly, the Provider Portal offers another quick and efficient mode for bi-directional communication between the plan and the provider.
Customers use this solution to: